- What are the high priorities of YGAME platform?
YGAME platform are built on three core principles: Safety First, Personal Information Protection First, and Personalized Composite Indexes Support for every member of the YGAME network to succeed in their 3 Epic Missions: Love, Friendship, and Success!
We never sell the personal data we process, nor do we use it for any purpose other than providing our advanced services. We also empower people to access, correct, and delete their personal information, giving our users full control over the data that passes through YGAME network.
Right now, our working YGAME Composite Indexes has around 33% margin of error — that’s your cue to use your own smarts! Trust only your own Deep Natural Intelligence — Your Own Gut — Your Own Intuition — to steer clear from persons and crowd Without Conscience — Psychological Manipulators — and connect only with sincere and honest people. (Learn more about persons and crowd without conscience: «Without Conscience" Dr. Robert Hare —> https://www.hare.org/).
- What meaning and sense do we put into the definition of the term Personal Information Protection First?
The Canadian legislative act PIPEDA (Personal Information Protection and Electronic Documents Act) has been in effect in Canada since 2000 and regulates how private companies collect, use, and store personal data of the country’s citizens. The Canadian PIPEDA aligns with the modern “Gold Standards" of international legislation Personal Information Protection set by the General Data Protection Regulation (GDPR, 2016) for EU citizens, the California Consumer Privacy Act (CCPA, 2018) for the United States, the Act on the Protection of Personal Information (APPI, 2003) for Japan, and the Federal Act on Data Protection (FADP, 2023) for Switzerland. Canada is officially recognized as a country providing “adequate protection” of personal data by leading countries and regions, including the EU, the United Kingdom, Switzerland, and others. This applies to Canadian private companies that process and store users’ personal data on Canadian territory in compliance with PIPEDA requirements.
[1] Government of Canada. (2023). Personal Information Protection and Electronic Documents Act (PIPEDA). Justice Laws. https://laws-lois.justice.gc.ca/eng/acts/P-8.6/
[2] European Commission. (2001). Commission Decision of 20 December 2001 on the adequate protection of personal data provided by the Canadian Personal Information Protection and Electronic Documents Act. Official Journal of the European Communities, L 2/13.
[3] European Commission. (2024). Adequacy decisions. https://commission.europa.eu/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en
[4] Information Commissioner’s Office (ICO). (2023). A guide to international transfers. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/international-transfers/international-transfers-a-guide/
[5] Federal Data Protection and Information Commissioner (FDPIC). (2023). Adequacy of data protection in foreign countries. https://www.edoeb.admin.ch/edoeb/en/home/data-protection/international-data-protection/adequacy-decisions.html (Note: Switzerland aligns with EU adequacy decisions, including for Canada).
[6] Secure Privacy. (2024). PIPEDA vs GDPR: A Comprehensive Guide to Data Privacy Laws. https://secureprivacy.ai/blog/pipeda-vs-gdpr-comprehensive-guide
[7] Japan Personal Information Protection Act, 2003, amended 2015 and 2020. https://www.ppc.go.jp/en/legal/
- How do we protect your data under PIPEDA?
PIPEDA is Canada’s privacy law with 10 principles to safeguard your information (like nickname, photos, location):
1. Accountability: We have a Privacy Officers ensuring compliance.
2. Purpose: We collect data only for clear purposes, like matching you with others.
3. Consent: We ask your permission (checkbox) before using your data.
4. Limiting Collection: We only gather what’s needed, nothing extra.
5. Limiting Use: Your data is used only for agreed purposes.
6. Accuracy: We keep your data up-to-date; you can update it anytime.
7. Safeguards: We use encryption and Supabase’s security to protect your data.
8. Openness: Our Privacy Policy explains everything clearly.
9. Access: You can correct your data, change access to it, delete your account and profiles at any time.
10. Complaints: Contact our Privacy Officers.
- Where is my personal data stored?
Your data is securely stored in Canada on AWS servers and Supabase databases, protected by PIPEDA and SOC2 platforms compliant, with cross-border transfer as needed.
- How does YGAME app differ from other dating and networking apps?
The YGAME app is unique in its approach to determining Harmony Composite Indexes between members of YGAME society. Instead of relying solely on surface-level characteristics, YGAME platform uses the Harmony Composite Indexes to assist members to find deeper connections.
YGAME platform is focused on dating, social and business networking, and facilitating connections in real-time.
- How accurate is YGAME Compoite Indexes in predicting compatibility?
The YGAME.AI platform's Harmony Composite Indexes v1.0 takes into account up to 150 factors to provide the best possible matches for its users. While YGAME methods are fascinating and can offer valuable and accurate insights with up to a 67% accuracy of predictions in real-time as of today, they are just one piece of the puzzle. That's why the app places similar priority on user preferences and interests when evaluating potential matches. By combining multiple facets of compatibility, the app strives to create meaningful connections that have the potential to last a lifetime.
- Can I search for specific profile types or use filters?
The YGAME app enables you to search and filter profiles based on Harmony Composite Indexes, as well as other preferences like search range, and personal character. However, most filtration options are only available on a paid plan and may not be accessible in the free version.
- How often are the YGAME Composite Indexes updated?
YGAME.AI platform updates Harmony Composite Indexes in real-time.
- Can I connect my social media accounts to the YGAME app?
Connecting your social media accounts is optional, and can provide additional insights into your interests as well as help confirm your identity. Visit my profile section and edit your account.
- Is my personal information secure on the app?
The YGAME.AI platform takes user privacy seriously and follows industry-standard security measures to protect personal information. We have strict policies in place to safeguard your data, and you have full control over your data at any time. Please refer to our Privacy Policy for more information.
- How can I report inappropriate behavior or offensive content on the app?
The application features a reporting system that enables users to flag any inappropriate behaviour or offensive content in several ways.
Users can report such content by accessing the support chatbot in the support section, which can be found by clicking on the question mark icon located at the top of the navigation menu.
Additionally, users can also flag content by opening the 3 dot menu on the account page that violates our Guidelines, or through their private chatroom by clicking on the user avatar icon and opening the user chat profile
Once a report is submitted, it will be investigated privately by an AI system, which will then forward its findings to a human team that will promptly take the necessary actions. See our Guidelines for more information.
- Is customer support available if I encounter any issues with the app?
We offer a dedicated customer support bot to assist our users. Moreover, we have a team of professionals who are always available to help you. You can contact them via email. We highly recommend that you first seek solutions with the support chatbot integrated into our app for more efficient support.
- Are there any fees or subscriptions required to use the app?
While the app offers a free basic version, there are premium features available with a subscription. These features enhance user experience and provide access to advanced compatibility insights.
- How does YGAME app ensure a positive and inclusive community for all users?
The app has a set of community guidelines that prohibit discriminatory, harassing, or offensive behaviour. Moderation is conducted to maintain an inclusive and positive environment for all users. For more information, please refer to the Guidelines.
- Can I delete my account on the app if I decide to leave?
You can delete your account on the YGAME app anytime you want to leave the platform. However, we will retain your information for the next 30 days before deleting it. To delete your account, go to the my profile section of the app. For more information, please refer to our terms and conditions.
- Can I specify my relationship or networking goals on the app?
When you create your profile, you have the option to set specific objectives for each profile type - Dating, Friendship, and Business. These goals could include finding a romantic partner who shares your interests, meeting new friends who enjoy the same hobbies as you, or networking with professionals in your field. By defining these objectives, the app can provide more tailored matches that align with your individual preferences and priorities.
